Shipping Policy
Everything You Need to Know
We utilize Canada Post for the shipment of our books to ensure reliable and efficient delivery. Once your order is placed, please allow 3-5 days for processing. Shipping times may vary depending on your location and the shipping method selected at checkout. You will receive a confirmation email with tracking information once your order has been dispatched. Please note that any customs duties or taxes incurred during international shipping are the responsibility of the recipient. If you have any questions or concerns regarding shipping, feel free to contact our customer support at bookbud44@gmail.com. Thank you for choosing BookBud!
Feel free to adjust the estimated processing time and any other specific details based on your actual business operations.
Return Policy
A Few Short Steps
At BookBud, we strive to provide you with high-quality textbooks and a satisfying shopping experience. We accept returns only for damaged items upon arrival or in the rare instance that an item does not reach you. If your order arrives damaged, please contact us at bookbud44@gmail.com within 7 days of receiving the damaged item, and we will guide you through the return process. To ensure a smooth return, please include clear photos of the damaged item in your initial contact. Unfortunately, we are unable to accept returns for reasons other than damage upon arrival. We appreciate your understanding, and our customer support team is here to assist you with any concerns you may have.
Warranty at BookBud
Our Policy
Our warranty at BookBud covers damages sustained upon the arrival of your textbooks. If your textbooks arrive damaged, please contact us at bookbud44@gmail.com with maximun of 7 days of receiving the damaged items, providing clear photos for assessment. Please note that our warranty does not extend beyond damages incurred during transit. In the event of damage, a deductible may apply, and our customer support team will guide you through the resolution process. We appreciate your understanding and are committed to ensuring your satisfaction with BookBud.
Your Data is Secure
By accessing or using the Service, you agree to the terms of this Privacy Policy. We collect personally identifiable information, such as your name, email address, postal address, phone number, and other information that can be used to identify you ("Personal Information"), as well as non-personal information about your device, browser, and usage patterns. We use this information for purposes such as providing, maintaining, and improving the Service, communicating with you, and complying with legal obligations. We do not sell, trade, or otherwise transfer your Personal Information to outside parties. We implement reasonable security measures to protect the security of your information, but no method of transmission over the internet is completely secure. You can choose not to provide certain information, but it may limit your ability to use certain features of the Service. We may update this Privacy Policy periodically, and you are advised to review it for any changes. If you have any questions or concerns, please contact us at [bookbud44@gmail.com].